Premier VIP Services

Premier Tax Free endeavours to bring travellers the very best service when they shop Tax Free in our affiliated stores. This is why our tourist services include that extra special touch to make your Tax Free experience more pleasurable.

VIP Airport Assistance

Planning a trip to Italy? Why not avail of our exclusive VIP Tax Free services at Rome, Milan and Rimini airports. Be our guest from the moment you arrive at the airport. Our VIP hostesses will welcome and assist you at every step of the VAT refund process:

  •  Airline Baggage Check-in
  •  Finding customs and getting your voucher stamped
  •  Cash Refund in the currency of your choice.
  •  Getting to your departure gate.


The Premier VIP Airport Assistance ensures first class service until the very end of your stay. Ask in-store for more details.

Rome Luxury Shopper

Do you need the perfect dress for a special event? Are you looking for an image change? Do you want to refresh your wardrobe? Are you a fashion addict?

Here at Premier Tax Free we happy to present our clients with the opportunity of having a Personal Shopping service thanks to our collaboration with “The Shopping Stylist”.

“The Shopping Stylist”, is an agency located in Rome, which offers you the creativity, technical knowledge and expertise to discover, the finest Premier boutiques in the streets of Rome and let you enjoy a tailor made and convenient shopping tour.

Premier Tax Free Lounge|Via Montenapoleone | Milan

Our VIP lounge situated on Italy’s most exclusive shopping street, allowing shoppers to avail of cash refunds whilst still mid shopping spree! We bring you the fastest refund option in Milan. Our multi-lingual staff will help you with any queries or questions you may have.


Maximize your shopping experience with our Montenapoleone Tax Free Card

Situated in the heart of the world's fashion capital, Milan, Via Montenapoleone is home to the world’s most famous and luxurious fashion brands. This street is a magnet for shopping lovers from around the world and so this is why Premier Tax Free has teamed up with the Montenapoleone Association to bring you the first Montenapoleone Tax Free card.

To earn an extra 15% on top of your refund amount, simply present your Premier Tax Free voucher to the Premier  Lounge, situated at 21, Via Montenapoleone.  Your refund amount plus 15% will be credited to your  Montenapoleone Tax Free card. You can then enjoy further shopping on via Montenapoleone and pay for your next purchase using the card! 


How to obtain your MONTENAPOLEONE card?

Present your Premier Tax Free form to the MonteNapoleone Tax Free Lounge in Via MonteNapoleone 21 together with your passport and your Credit Card (Visa, Master Card, Diners, Amex) and ask for your prestigious MonteNapoleone Premier card.

The MonteNapoleone Premier card will be loaded with the refund amount written on your Premier Tax Free form with an additional 15% of the same amount added as a bonus.

Remember to obtain the EU Customs Stamp when leaving the EU. Show your unused purchases to customs and have your Premier Tax Free Voucher stamped and returned to Premier Tax Fee within the date indicated on your receipt.

The MonteNapoleone Premier Tax Free Lounge is opened from Monday to Friday from 10:30 to 19:00 and saturday from 13:00 to 19:00.