Nachverfolgung meiner Rückerstattung

Have you applied for a Tax Free Refund and are awaiting payment? If so, we are pleased to assist you with any query you may have regarding your refund. In order to respond to your query as efficiently as possible, please complete the information below.

Bitte geben Sie Ihre Antworten in Englisch ein


Angaben zur Person

Passport Number
E-Mail *

Tax Free Shopping

Dokument / Belegnummer*
Please note, the majority of voucher numbers will begin with the initials of country of purchase and will be a long 20 digit number.
Land des Einkaufs*
Name des Tax Free Geschäftes:
Datum des Einkaufs*:
Bitte geben Sie den Gesamtbetrag Ihres Einkaufs an:

If you cannot locate your voucher number, please send us your query and a scan image of your document directly to